It’s the secret to high-performing teams — and strong marriages.
Which is more effective in improving team performance: using positive feedback to let people know when they’re doing well, or offering constructive comments to help them when they’re off track?
New research suggests that this is a trick question. The answer, as one might intuitively expect, is that both are important. But the real question is — in what proportion?
It’s a fairly obvious notion, but people do perform better when there is a generous sprinkling of criticism. It works well for children too. And why not?
See on blogs.hbr.org